Service 04 of 09

Concurrent Review

Our concurrent review methodology deploys a structured, proactive model designed to prevent technical denials through real-time patient evaluation and workflow optimization. By integrating 18-hour milestone evaluations, objective documentation strategies, and evidence-based clinical criteria into the daily care cycle, we partner with our clients to ensure medical necessity is continuously captured and justified. This continuous alignment of clinical operations with compliance standards secures accurate status determinations from admission through discharge.

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Concurrent Review
Our Process

How We Support Our Clients

Our approach relies on a comprehensive, multi-step process integrated directly into hospital workflows.

Proactive Status Conversion

We train and equip key process stakeholders with the protocols to execute timely observation-to-inpatient status conversions, integrating payor notification procedures directly into the workflow to prevent delays.

18-Hour Milestone Evaluations

We implement automated alerts at the 18-hour observation threshold to trigger structured status reviews, ensuring timely level-of-care reassessment and compliance with payor notification timeframes.

Transitions of Care Planning Support

Discharge planning protocols are initiated right at the point of admission to ensure transition-of-care documentation strictly aligns with the expected length of stay and the Two-Midnight benchmark. MHMDAA reinforces and supports the onsite physician’s clinical decision-making process.

Objective & Evidence-Based Documentation

We rigorously integrate vital signs, imaging, and lab results to continuously document clinical acuity and progression, constantly evaluating objective data against InterQual, Milliman (MCG) guidelines, and CMS admission standards.

Key Service Components

Concurrent Review

A structured concurrent review model featuring proactive status conversion training, 18-hour milestone evaluations, transitions of care planning support, and objective documentation strategies designed to prevent technical denials.

Proactive Status Conversion

Our team equips and trains clinical staff to execute timely conversion from Observation to Inpatient status conversions, reducing technical denials that arise from status conversion delays.

18-Hour Milestone

Implementation of earlier structured 18-hour status reviews ensure timely level-of-care reassessment and compliance with Payor notification requirements. This milestone-driven approach supports accurate status determination and defensible documentation.

Early Discharge & Transition Planning Alignment

Discharge planning is initiated at the point of admission to ensure transition of care documentation aligns with the Two-Midnight benchmark. This proactive approach supports accurate status justification and reduces length-of-stay–related denials.

Objective Clinical Documentation

Integrate vital signs, imaging, and laboratory results throughout the patient’s stay to justify continued inpatient necessity.

Evidence-Based Clinical Criteria

Utilize evidence-based criteria to justify inpatient status determination, ensuring medical decision-making is supported by current clinical guidelines.

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Partner with MHMDAA's physician-led team and take the first decisive step toward building a denial-resilient, financially sustainable hospital operation.