Physician-Led. Results-Driven.
Trusted Nationally.

Michael Hill, MD

Residency UCLA-Trained Emergency Physician  ·  UC Irvine School of Medicine

Dr. Hill is an accomplished healthcare executive with 30+ years of consulting experience, combining clinical care redesign, technology development, and leadership acumen. He spent 15+ years as a practicing emergency physician, directing operations and quality for a 52-hospital, 250 emergency physician group across five western states. As a Managing Director at Navigant Consulting and founder of EMPATH Consulting, he led 40+ major national hospital change management projects with revenue outcomes of $5M–$28M per engagement. Dr. Hill has worked with more than 80 Case Management Departments, including operational redesign and training of case managers and physicians on inpatient status determination, developed and deployed Clinical Documentation Improvement (CDI) training programs for physicians, coders, and utilization managers, and designed and deployed 14 utilization management programs across North America.

Dr. Hill has served as a clinical expert witness in more than 125 arbitrations, depositions, and trials, testifying on over 12,500 claims spanning medical necessity, ICD-10/DRG coding, EMTALA, pre-payment reviews, and denial management for national Payors, health systems, and provider groups before AAA, AHLA, and federal courts. His testimony has included opinions involving the 8 largest healthcare insurers in The USA.

He served as President of the California Chapter of the American College of Emergency Physicians when the landmark Bergeson Bill (AB 1862) (California’s prudent layperson, EMTALA standards, and post-stabilization legislation) was passed. He has trained 8,000+ emergency physicians and nurses through his nationally presented “High Risk Emergency Medicine” program and served as a Patient Flow Expert Advisor to the Robert Wood Johnson Foundation, The Joint Commission and the Institute for Healthcare Improvement.

Mary Goodwin, BSN, MHSA

25+ Years Healthcare Leadership  ·  Utilization Review & Case Management

Mary Goodwin, BSN, MHSA, is an accomplished healthcare leader and nationally recognized subject matter expert in utilization review, case management, and hospital capacity management. Her career is defined by operational excellence and data‑driven redesign, with a strong record of improving utilization management performance, optimizing patient flow, and achieving measurable gains in denial management and length‑of‑stay reduction.

Mary’s expertise spans both local hospital operations and large, multi‑facility health systems. She has developed and evaluated best practices for Utilization Management and Case Management, designed strategic models that elevate the Physician Advisor role, and led remote and onsite teams responsible for high‑reliability clinical utilization review.

Her leadership includes interim and turnaround roles, where she provides direct operational oversight, leadership development, and staffing stabilization for hospital care management departments. She has also led system‑level redesign efforts, including enterprise‑wide care coordination models and physician advisory partnerships across expansive hospital networks.

Today, Mary serves as Chief of Operations for MHMDAA, where she orchestrates the firm’s operational, clinical, and administrative functions, ensuring seamless coordination across workflows, contracts, and client communications, supporting a high‑performance infrastructure for the delivery of expert clinical reviews, medico‑legal consulting, and Payor‑provider dispute resolution.