Faith-Based Non-Profit Community Hospital
LOS Reduction & Transfer Capacity Optimization
The Challenge
California Faith-Based Community Hospital (the Hospital), a 278-bed non-profit, faith-based institution, faced persistently high inpatient length-of-stay, ED crowding, and was routinely forced to deny external transfer requests due to an ongoing lack of functional bed capacity, directly impacting revenue and community access to care.
The Solution
Hospital Collaborative Care. MHMDAA worked directly with leadership to introduce a comprehensive, integrated approach to reduce inpatient LOS. This included working closely with hospitalists and specialists to create standardized communication strategies between all staff, physicians, and their patients, aligning discharge planning with clinical decision-making from day one of each admission.
The Results
The Hospital was able to reduce inpatient length-of-stay by 0.75 days. The number of hospitalist discharge orders placed by 9 AM increased dramatically from 11% to 54%+, a transformative shift in morning throughput culture. The number of accepted external incoming transfers increased by 25%, directly recovering previously lost revenue and expanding community access to the facility.